CopsemarkCopsemark support
Tell us when something blocks your survey, a feature is missing, or the result is not what you expected.
Email leonfigueira@gmail.com. Leon reads feedback and works to fix reported issues as quickly as possible. Response times vary.
Copsemark is preparing for release. The hosted client portal is not open yet. Request a beta invitation to ask about the current testing build.
What to include
Tell us your Copsemark version (Settings → About), your device and iOS version, what you were trying to do, what happened, and what you expected. A screenshot can help. Please do not send a client's survey, photos, location or other confidential files unless you have permission and choose to do so.
Where to find help in the app
Open Settings → Help for guidance on positions, DXF handover, checks, undo and support. Settings → Send feedback opens an email you can review before sending. No survey file is attached automatically.
Launch access and purchases
For the planned App Store release, new customers can choose to start a free 21-day trial of professional outputs. The trial does not renew or charge automatically. After it ends, survey files remain accessible and editable, and data export remains available. Finished plans, schedules and reports require a one-off purchase shown at the local App Store price. TestFlight builds are free to test. If a purchase is missing, open Settings → Copsemark outputs → Restore Purchases.